Refund policy
We hope you are pleased with your purchase. If you are not completely satisfied, you may request a return in accordance with the following policy.
Return Eligibility
Returns must be requested within 30 days after the order has been delivered.
Returned products must:
- Be unused and in their original condition.
- Include all original packaging and supplied accessories.
- Be free from signs of misuse, alteration, or accidental damage.
Items that do not satisfy these requirements may not be eligible for a refund.
Exclusions
Returns generally cannot be accepted for:
- Personalized or customized products.
- Digital goods.
- Gift cards.
- Clearance or final sale merchandise.
- Products that have been used after delivery.
Refunds
Refunds are processed after returned products have been inspected.
Once approved, refunds will be issued through the original payment method. Processing times depend on your financial institution or payment provider.
Damaged or Incorrect Products
If an item arrives damaged, defective, or different from your order, please retain all original packaging until the matter has been reviewed.
Return Shipping
Customers are generally responsible for return shipping costs unless the return results from an incorrect shipment or a verified product defect.